Privacy policy
1. General Provisions
1.1. This privacy policy governs the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller Kiharhair OÜ (hereinafter referred to as the data processor).
1.2. A data subject, within the meaning of this privacy policy, is a customer or any other natural person whose personal data is processed by the data processor.
1.3. A customer, within the meaning of this privacy policy, is anyone who purchases goods or services from the data processor’s website.
1.4. The data processor adheres to the principles of data processing as set out in legislation, including processing personal data lawfully, fairly, and securely. The data processor is capable of demonstrating that personal data has been processed in accordance with the requirements of legislation.
2. Collection, Processing, and Storage of Personal Data
2.1. Personal data collected, processed, and stored by the data processor is collected electronically, primarily via the website and email.
2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purposes defined in the privacy policy, which the data subject directly or indirectly shares with the data processor when purchasing goods or services on the website.
2.3. The data subject is responsible for ensuring that the information provided is accurate, correct, and complete. Knowingly providing false information is considered a violation of the privacy policy. The data subject is obligated to notify the data processor immediately of any changes to the provided information.
2.4. The data processor is not responsible for any damage caused to the data subject or third parties resulting from the provision of incorrect information by the data subject.
3. Processing of Customer Personal Data
3.1. The data processor may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;
3.2. In addition to the above, the data processor has the right to collect information about the customer that is available in public registers.
3.3. The legal basis for processing personal data is Article 6(1) points a), b), c), and f) of the General Data Protection Regulation (GDPR):
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
c) the processing is necessary for compliance with a legal obligation to which the controller is subject;
f) the processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, particularly where the data subject is a child.
3.4. Processing of personal data based on the purpose of processing:
3.4.1. Purpose – security and safety
Maximum retention period – according to the terms specified by law
3.4.5. Purpose – financial activities, accounting
Maximum retention period – according to the terms specified by law
3.5. The data processor has the right to share customers' personal data with third parties, such as authorized processors, accountants, transport and courier companies, and payment service providers. The data processor is the controller of personal data. For processing payments, personal data necessary for payment execution will be forwarded to the authorized processor Maksekeskus AS.
3.6. In processing and storing personal data, the data processor implements organizational and technical measures to ensure the protection of personal data from accidental or unlawful destruction, alteration, disclosure, or any other unlawful processing.
4. Rights of the Data Subject
4.1. The data subject has the right to access and review their personal data.
4.2. The data subject has the right to receive information regarding the processing of their personal data.
4.3. The data subject has the right to rectify or supplement inaccurate data.
4.4. If the data processor processes personal data based on the data subject’s consent, the data subject has the right to withdraw this consent at any time.
4.5. To exercise their rights, the data subject can contact the online store’s customer support at: kiharhair@gmail.com
4.6. The data subject also has the right to file a complaint with the Data Protection Inspectorate to protect their rights.
5. Final Provisions
5.1. These data protection conditions have been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), the Estonian Personal Data Protection Act, and other Estonian and EU legislation.
5.2. The data processor has the right to amend the data protection conditions partially or fully by notifying the data subjects through the website kiharhair.ee.